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Cancellation and non-attendance at events
Please note the following policy regarding cancellation and non-attendance at NEF events. Delegates booked into NEF Masterclasses and Briefings should in particular note point 3 - 5 .
Participants booking a place on a Masterclass or Briefing who then fail to attend the event are denying other participants the opportunity to attend. We have a fair and equitable ethos, and want to ensure these events are open to all.
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If you pay for a membership subscription to The NEF Institute of Innovation and Knowledge Exchange, you have in accordance with the above law, a 7 day cooling off period during which you have the right to cancel your subscription and receive a refund. You don’t need to give a reason to cancel your subscription. If you do decide to cancel within the 7 days, we will refund your payment within 30 days of your cancellation. Should you wish to cancel your subscription within the 7 day cooling off period, please e-mail us at firstname.lastname@example.org or write to us at Membership, NEF: The Innovation Institute, 10 Bective Place, London, SW15 2PZ.